Roofing Contractors in Durham, NC: How to Choose the Right One

Field knowledge

Search for a roofer in Durham and you get a long list of companies that all say they are the best. You do not need to take anyone’s word for it, including ours. Here is what to check before you let a roofing contractor in Durham work on your home, and how to tell a real estimate from a sales pitch.

Roof Revivers serves Durham from our Raleigh office: roofing in Durham, roof repair in Durham, roof replacement in Durham and free roof inspections in Durham.

Short answer

Pick a Durham roofing contractor you can verify: a license you can look up, insurance certificates they will send you, a manufacturer certification, recent reviews, and a written estimate built from a real inspection with photos of your roof. Roof Revivers has been roofing since 2012, is an Owens Corning Platinum Preferred Contractor and is BBB A+ accredited. Raleigh office: 1117 Corporation Pkwy, Suite 106, Raleigh, NC 27610, (919) 794-5754, Monday–Friday, 8 a.m.–4 p.m. Book a free inspection.

1. A license you can look up

For larger roofing projects, North Carolina requires a licensed general contractor. Ask for the license number and look it up yourself on the NC Licensing Board for General Contractors website. The name on the license should match the company on your estimate.

2. Insurance certificates, sent to you

Ask for certificates of general liability and workers’ compensation insurance, and check the dates. If a worker is hurt or your property is damaged during the job, you want the contractor’s insurance to handle it, not yours.

3. A manufacturer certification

Shingle manufacturers certify contractors who meet their standards, and some of the stronger warranties are only available through certified contractors. Roof Revivers is an Owens Corning Platinum Preferred Contractor. On qualifying replacements we can offer the Owens Corning Platinum warranty, Owens Corning-backed, with 25 years of non-prorated coverage. Ask us which roofs qualify and get the terms in writing.

4. Reviews you can read

Read the company’s Google reviews and BBB profile, not just the testimonials on its website. Look at how recent the reviews are, whether they mention the kind of work you need, and how the company answers complaints.

5. A written estimate from a real inspection

A good estimate lists the full scope: tear-off, decking replacement if needed, underlayment, flashing, pipe boots, ventilation and cleanup, plus the shingle line and color. It should come with photos of your roof, so you know someone actually got up there. A price given over the phone or from the driveway is not an estimate. See what drives roof replacement cost in Durham.

6. A local office you can reach

After a storm, crews from out of the area knock on doors across the Triangle. Before you sign, make sure the company has a real address and phone number in the area, and that someone will answer if you have a question after the job. Roof Revivers serves Durham from our Raleigh office at 1117 Corporation Pkwy, Suite 106, Raleigh, NC 27610.

What Durham roofs deal with

Durham’s tree canopy drops leaves, pine needles and branches that collect in valleys and gutters and hold water against the roof. Humid summers make attic ventilation and moisture control important, and summer thunderstorms bring wind that lifts and tears shingles. A good roofer checks all of these on an inspection, not just the shingles. See gutters in Durham and storm damage in Durham.

Warning signs

• Pressure to sign the same day
• No written estimate, or a lump sum with no scope
• Asking for a large payment before any work or materials
• Offering to “take care of” your insurance deductible
• Promising what your insurance company will pay
• No license number, no insurance certificates, no local address

Insurance claims

If wind or hail damaged your roof, we document the damage with photos and will meet your adjuster. Coverage is your insurer’s decision. See insurance claims in Durham.

Durham and nearby

We also serve Raleigh, Cary, Morrisville, Apex and Wake Forest. Also read mistakes to avoid when hiring a roofer in Durham.

Frequently asked questions

How do I choose a roofing contractor in Durham, NC?

Check that the license is real and matches the company, get insurance certificates, look for a manufacturer certification, read recent Google and BBB reviews, and get a written estimate with photos from a real inspection.

Do roofers in North Carolina need a license?

For larger projects, North Carolina requires a licensed general contractor. Ask for the license number and look it up on the NC Licensing Board for General Contractors website.

Does Roof Revivers serve Durham?

Yes. We serve Durham from our Raleigh office at 1117 Corporation Pkwy, Suite 106, Raleigh, NC 27610. Call (919) 794-5754, Monday–Friday, 8 a.m.–4 p.m.

Is a roof inspection in Durham free?

Yes. Roof Revivers inspects for free and gives you a written estimate with photos of your roof before any work starts.

What certifications does Roof Revivers have?

Roof Revivers is an Owens Corning Platinum Preferred Contractor and is BBB A+ accredited. We have been roofing since 2012.

Should I hire a roofer who knocks on my door after a storm?

Be careful. Check the license, insurance and local address first, never sign the same day, and never pay a large amount up front.